CRM or Customer Relation-ship Management is a company-wide business str-ategy designed to reduce costs and increase profitability.

ACCPAC CRM, provides small and medium sized businesses a single portal to all customer information in a single place, while making the information one to everyone who requires access from the desktop, the Internet, or wireless device. ACCPAC CRM ensures that customers will have a personalized, consistent, and satisfying experience in every contact they have with the company...know more

 
 
 

Save valuable time and money by automatically routing callers to the appropriate extension or department using automated voice solutions...
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Monitor, control telephone usage through our powerful and user friendly call accounting software...
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With essential cost-cutting functionality and powerful features, the fax solution from GFI is an ideal tool for today’s competitive business environment.
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Our contact center solution efficiently manages all aspe-cts of today's advanced contact centers including the callers, agents, technology, and business intelligence.

We believe your call center's performance is critical to your reputation and is often the most important factor in achieving your business's growth and profitability goals. Our contact center solutions gives you the tools you need to make agents more productive and callers more satisfied with your business...know more

 
 
 
Pan Cyber has expertise in developing and integrating customized screen pops, interactive voice response (IVR), and call control applications for Nortel, Alcatel, Avaya, MITEL, Siemens, Philips, NEC and Panasonic Switches.

Our Professional services also include Call center consultancy, Design & Imp-lementation and Software Development...
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ClickFox and Pan Cyber announce partnership to provide Customer Experience Analytic software and services in Middle East region.
Pan Cyber becomes a Gold member of Avaya DevConnect Program.



Pan Cyber becomes MITEL Development Partner.



Pan Cyber partners with Left Bank Solutions to provide Workforce management solutions for Contact Centers.



Pan Cyber achieves Microsoft ISV/Software Solutions Competency and is now a Certified member of the Microsoft Partner Program.

   
Date
March 19-21, 2008

Venue
Pragati Maidan,
New Delhi, India

Date
March 25-26, 2008

Venue
Hall No. 5, Dubai International Conven-tion & Exhibition Centre, Dubai, UAE