Customer Interaction Solutions

Contact Center Solution

• Nixxis
• Vocalcom

• Computer Telephony Integration (CTI)
• Customer Relationship Management(CRM)

Voice/Screen Recording, Quality Monitoring & Analytics

• Audiolog
• Impact 360 - Witness Recording Systems

• Enterprise Messaging
• Fax Server

GSM Gateway

• 2N® EasyGate
• 2N® SmartGate
• 2N® BlueTower VoIP
• 2N® NetStar IP
• 2N® NetStar

Business Productivity

• Interactive Voice Response (IVR)
• SMS
• Fax Solution
• Call Accounting Software

Work Force Optimization (WFO)

• Impact 360 Work Force Management

• Mobile Banking