Customer Interaction Solutions

Contact Center

• Voxtron Communication Center( VCC)
• Vocalcom

• Computer Telephony Integration (CTI)
• Customer Relationship Management(CRM)

Voice/Screen Recording, Quality Monitoring & Analytics

• Audiolog
• Impact 360 - Witness Recording Systems

• SMS
• Fax Solution

Business Productivity

• Interactive Voice Response (IVR)
• SMS
• Fax Solution
• Call Accounting Software

Work Force Optimization (WFO)

• Impact 360 Work Force Management