| Home : Solutions : Business Productivity : Voice Mail |
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System Requirements
A computer with: |
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Pentium II 333 MHz
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128 MB RAM
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500 MB free hard disk space
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Windows NT SP6a, Windows 2000 SP2 or Windows XP
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Microsoft Internet Explorer 5.5 SP1 or later
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Windows NT/2000/XP SNMP installed if you want to monitor TeleButler using SNMP
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SMTP Server (Simple Mail Transfer Protocol) for
E-mail functionalities.
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SNMP Service for telephony service monitoring.
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| Attention: these are recommended requirements and can vary depending on the complexity and the size of your project. |
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| Telephony board: |
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Dialogic (Intel)
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Dialogic D/4
PCI, Dialogic D/xxD, D/41E(SC) or Proline/2V,
these boards require that the PBX-information of the incoming calls is sent as
DTMF-strings after call pick-up or sent via a serial link.
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Dialogic D/41E(SC),
D/xxH,
these boards require that the PBX-information of the incoming calls is send as
DTMF-strings before call pick-up.
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D/300SC-E1,D/600 SC-2E1,D/240SC-T1 for PRI ISDN connections.
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Any CAPI 2.0 compliant interface board
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Manufactures of which cards have been tested:
AVM, HTS, EICON, Digi Intl., BinTec, Deutsche Telekom AG
Contact your sales organization for exact board model information.
Attention: the maximum number of lines can be limited due to the performance of this CAPI compliant board. |
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| FAX board: |
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Fax-1-call or Fax-2-call
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Dialogic VFX40ESC
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Only Fax-2-call
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Dialogic CPi100
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Dialogic CPi200
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Dialogic CPI400
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| Supported PBX: |
| The following functionalities require that TeleButler is placed behind a PBX, that the PBX itself supports the necessary functionalities and the TeleButler supports that type of PBX: |
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Call information: allows TeleButler to make a distinction between different types of calls such as diverted call, internal diverted call, external diverted call, …
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Message Waiting Indicator
(MWI): allows TeleButler to alert a user that he has new messages.
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Single-line-transfer: allows TeleButler to transfer a call without using “call tromboning”. This means that after the transfer, the telephony lines on TeleButler are free to be used again.
On analog lines this is usually no problem, on digital lines the possibility of a single-line-transfer is linked to the type of protocol used on the digital link.
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| Refer to you local sales organization for the exact list of supported PBXs and digital protocols. |
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